Tikona — Low Connectivity

Address:

Delhi

Dear Sir,

I Would like to complaint for the very very poor service for Tikona Broadband.
I bought tikona broadband connection 06-07 months prior & at that time as per plan my speed was 2000 kbps, it was quite good for me. Then I realise to make my plan to unlimited access to internet & I have changed the same 03 months prior. From the last 03 months I am fed up of this connection. Their customer care is very poor, that means when somebody would be needing the help regarding the internet, they would be able to help in next 24 hours & for getting line connected with customer care would take 02 hours approx.
I Have given 20-30 complaints & was promised by customer care that they would send the engineer to check the fault, & no body came till date.
If this would happen continuously, I would not be paying my current bill.
Please help me as they are charging INR 700 per month & i am not using the internet more than of 20 hrs in month.

Thanks
Amitesh Dayal
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