[Resolved] Tikona — Demanding additional money | |||
Hii , I have taken Internet connection from Tikona Digital Networks for six months with Tikona UID [protected]. Service is very poor. I have sent mail to close the connection in 7 th month. During my telephonic conversion It is told me that just pay Rs 1000/ for changing of plan for duration of 3 months if find service good enough then continue the Internet or close it. Tikona guy collected money Rs 1020 / from me. He collected Rs 1000/ for Tikona and extra Rs 20 just for collection money facility. After that i have received mail from Tikona Digital Networks with additional demand money of Rs 200/ for the plan change. Means I have to pay Total to Tikona Rs 1200/ for plan change. This additional demand of money is fraud. This should be not happens again with new customers from Tikona. Kailash Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Tikona Digital Network — change of plan,additional bill charges
i have taken plan of 249 with circuit breaker it has been changed to 299/month plan without my permission or intimationcircuit breaker means no charge above free usage of GB also internet service is continued with reduced speed i.e 64 kbps
but now they are charging above free usage what is this ?
also 2mbps speed what they are suppose to give i have not recieved from speed test it is max 0.8 mbps
i have attach bill which i am not able to understand ?