[Resolved] Tikona Digital Networks Pvt Ltd — Not getting refund amount of Rs. 1433

krishna20885

from Jaipur, Rajasthan

Address:

West Delhi, Delhi

Dear sir,

Tikona digital network ltd. Is the worst service provider as they have no respect for their customers.

First they came to home and shown me false demo and convinced me to get their connection. When I gave them certain amount of cheque and amount has been debited by them. After than their engineer came twice and ask there is no network availability in my area. They betrayed me and asked I will get refund. It has been since last 4 and half month I am trying for my refund and they have not responded yet.

In between they issued me refund cheque and that cheque was of wrong name. Now I am fighting for my money and already have called more than 40 times as well as emailed more than 46 times.

Please help me to get back my money because it is so panic to contact them every time.

My details are as follows:

name - kanhaiya jee kumar
user ID- [protected]
mob: no:- [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Tikona Digital Networks reviews

View all 5783 Tikona Digital Networks Reviews

Comments

JineshDamani

from Noida, Uttar Pradesh

Tikona Digital Networks Ltd. — Refund Amount not given

I would like to bring to your notice that I have not yet received my refund cheque.

I had subscribed for Tikona broadband services in May.

I was promised installation of services in 2 days, which did not happen.

It was for more than 10 days that the services were not installed at my place.

Owing to this, I had cancelled my subscription and had demanded for the refund of the amount paid.

This was approved.

I received mails from the Customer Care notifying me that the cheque could not be delivered.

I agree to that fact since I live in a rented apartment, it could have been possible that no one was available at the time the courier was delivered.

I communicated with Mr. Rajesh Kumar, Nodal Officer, Pune, asking him to send the cheque to my office address instead of my residence address.

He agreed to it and he had asked me to drop a mail from my official mail id, mentioning my office address and I was assured of the delivery of the cheque to my office.

This has not yet happened.

On the contrary, inspite of repeated mails to the Nodal officer, there has no reply to my mails.

I also contacted the Customer Care regarding the same, quoting the Nodal Docket no. provided to me by the nodal officer.

The Nodal Docket no is: 1-[protected]

For your reference, I have attached herewith this last of the mail communication.

Kindly look into this matter and do the needful.

I do not want to take this matter into the Consumer Forum and hence I seek your intervention.

For your information, the following are the details:

SRF :- [protected]
Service Id :- [protected]
Refund Amt :- (INR) 2095.00

vishalmehra

from Gurgaon, Haryana

Customer has also appreciated Nilesh via Mail: I called up customer care regarding that (kindly refer request no- 1-[protected]) and talked to Mr. Nilesh Borate, found him very satisfactory, infact I wish to appreciate his action in handling customers. He tried all his ways to retain a going customer.