[Resolved]  Tikona Digital Networks Pvt Ltd — Broadband Service

Tikona Digital network pvt. ltd. — not changing the internet plan

sir me vipin maru currently using internet connection of tikona digital network plan 499 unlimited but due to some reasons i want to change my plan to 299 and i have requested for changing the plan approx 15-20 times before starting my this month date.but their customer care services do not change the plan and give excuse of system error at their.so inthis condition how can i appeal to consumer forum so that i can get the solution.please help me.
thanking you

Tikona Digital network pvt. ltd. — Service Problem

I have net connection of tikona digital network pvt. ltd. Before one and half month i paid money for 6 month in advance. But suddenly before 15 days my net disconnected and it shows error of some left payment. I complain for that in main company on 18th July. they told me your problem will be solved in 24 hours. after that i used to called them daily and daily they told me your net will be start in 24 hours. It's 15 days gone but still my net is not working so finally i want your help.

please help me......

Tikona Digital Networks — Worst experience

I have taken broadband connection from Tikona Digital Networks,
There is some Network connectivity problem in my area so i refused for connection but they deposited my cheque in bank on dated 1/7/10,i also stopped cheque for the payment on 28/6/10 but they used transfer facility without inform me & debited 800 Rs. My application no. is [protected]
Without getting broadband connection Tikona debited for Rs.800 from my bank account on dated 2/07/2010 .In spite of various calls not received refund of Rs.800. till date (10/08/2010)
Further how can you debit our account without giving us broadband connection.
also send me bill for Rs.80 without installation & using the connection...
very worst services & be aware for these types of companies...!

Tikona Digital Networks Pvt Ltd — non refund of funds given at the time of booking

I had taken a connection on 09/09/10 and paid a cheque of Rs. 1982/- for application no. [protected].
After couple of days they did the feasibility study and they told that the connection is not feasible and promised me that the amount will be refunded in 10 days time.
Till date I have not received any funds.
I repeated complaint on their customer care number also.
my request is to help me to get the amount along with interest on the same.

thanks and regards
Sumit

tikona Digital Pvt Ltd — Correct my Address

Pl correct my address .it if fill in form by your area representative
OLD ADDRESS: as Under
B-203 Smita tower, Near Vishramnagar
gurukul road, Memnagar
Ahmedabad

CURRECT ADDRESS As Under
B-301 Smita tower, Near Vishramnagar
gurukul road, Memnagar
Ahmedabad

Pl correct my Address as early as possible
So i received my monthly Bill
second my request that send my bill on my mail ID [protected]@yahoo.co.in
Regards
From

Hemant Balvantray Shukla

Tikona Digital Networks Pvt Ltd — Non Refund of my Payment

I had opted for an Internet Service from M/s. Tikona Digital Services. However,
Tikona failed to establish network connectivity due to their technical problems. I had paid them Rs. 1940/- against the plan. But they have not refunded my money. I had many a times mailed them and had a telephonic conversation regarding the same. Inspite of several reminders they have not refunded my money back. Please help me out.

Tikona Digital Networks Pvt Ltd — for payslip

I am nikunj r sherh. I am not able to open or log in your site https:// www.mafoi.biz./ourpeople.thats way i am unable to check and download my monthly payslip. so plz help me and give me a solution of above problem.

TIKONA Digital Networks Pvt Ltd. — Withholding Refund

Tikona failed to provide WI FI connection as promised by their representatives while collecting form and the amount of Rs.1102/. Despite several e-mails and letters the company does not respond at all. Initially in response to e-mails the company expressed regrets saying the matter has been referred to concerned department. However, thereafter they are simply keeping quite/became unresponsive.

Tikona Digital Networks Pvt Ltd — Poor Service

My name is Anita pandey and my tikona user id is [protected]. My registered mobile number is [protected]. This is the second time I have to complain against tikona here. My problem is that my internet is not function from about a week and it's showing that internet is disconnected. I complained to tikona customer care for about 5-6 times, still no one fixed my problem. All they say is technical team will contact you in half an hour but no one calls. I m really disappointed with Tikona and they should really improve theire service.

Tikona Digital Networks Pvt Ltd — Unable to login pay slip

I am unble to log in to https://mafoi.biz/ourpeople with username & password provided by you.
I am unable to check my payslip.
pls help me out.
Your reply is awaited.

Thanks & Regards,
Ravindra Rajput.

TIKONA Digital Networks Pvt Ltd. — refund of token amount as committed

Dear sir/madam,

i had applied for tikona internet connection on 19/3/2011 ( you can get all the details in attached files ) and i got my installation date 24/3/2011 but the person came from tikona he was unable to install and was unable to get full network at my place so installation was not done.

after that no body came to my place nor i got any call from tikona.

and after that i requested to tikona customer care officer to cancel my application and give the received amount back as they were unable to give me the connection, i got the request/complaint no.1_[protected].

customer care officer said within 45days we will send you the amount of 1,102.00 by cheque.

but i have been waiting for my money given to tikona digital networks pvt ltd. form last 7 months.

so, i request you to do the needful so that i can get back my amount of 1,102.00 back as soon as possible.

i have faced a very worst experience with tikona digital networks pvt ltd. and disappointed too.

Thanks & regards,

Chetan S. Lalwani
Mo.[protected]

Tikona Digital Networks Pvt Ltd — Non compliance of service promised

I have requested the Customer Care to discontinue the service on 11th Sep 2011. Got a confirmation from them that they are sending the Engineers to carry on with the discontinuation of service and formalities. After repeated reminders and calls they failed to contact me even and resolve the issue as of 8th Oct 2011.
Now Tikona has sent a Bill for the period asking me to pay the charges. I called them on several ocassions and asked them to send their Representatives at my home to collect - which they could not do even ( and this is happening for the last 2 - 3 weeks ).
As I am staying at home alone and is available only during weekends - over to that I shall be leaving for my onsite assignment - it is not possible for me to stay back home and wait for the customer care representative to come and sort this out. I wonder what they are going to do , as they ARE NOT SENDING ANY REPRESENTATIVE AND BILLING FOR THE PERIOD WHICH I AM NOT USING THEIR SERVICE.

I sincerely request the forum to help me in this as it seems that it has become a Mental Harassment for me fightinh with these unsolicitated Calls from Tikona for my Dues.

Arijit Ghosh ( Tikona Account No. [protected] )

Tikona Digital Networks Pvt Ltd — Fraud Service

Hi
My Name is Siyaram Vishwakarma, My User id is:[protected].

I have a complain against Tikona Digital Network Broadband.

This broadband have a lot of Problem Like:
a) Connection Problem
b) Speed Problem
c) Executive Problem
d) Technical Problem
e) Billing Problem

so please be care full to apply new connection of Tikona

Positive

Dear Sir/Madam,
First of all thanks for the prompt action taken by the company regarding various issues of my connection.I was really fed up of the delayed services of the staff of Indore as well as company. I was thinking to switch to some other company but all thanks and credit goes to "Bharti Madam" of Pune who has taken pain for my serious problems and has taken immediate action in this regard and resolved my issues.This will give inspiration to other team members also.Once again many thanks to Bharti Madam and off course the nodal officer of M.P.
Thanks,

Hi there

Thanks for your reply.

I am very happy to say that I am the most satisfied customer for the time being. You have amazingly rectified my issue much earlier than I could have expected. You guys rock; only those who are really working very hard and dedicatedly towards customer satisfaction.

Hats off.. kudos..

Yours etc

Vishal Mehra