Submit a Complaint
Broadband
Tikona Digital Networks

[Resolved]  Tikona Digital Networks Pvt Ltd — No getting promised connection speed

Address:Rajkot, Gujarat

I have a 256Kbps unlimited home plan and yesterday (after about 3 months of such sad connectivity and many complaints to them) the staff tells me that I am to expect a connection speed of 88 to 256 but using NetMeter I see that my download are capped at around 164 many of them only about 85Kbps, 111Kbps and so on. In fact Mr. Ansari of Rajkot (in my conference call with Mr. Lalji of Ahmedabad) also went on to say that if I want speeds around 256 I need to purchase their 512 plan, why do I have to pay higher and still get lowest bandwidth.

When they sold the connection to me they never mentioned that I am to expect 88 to 256 speeds, in fact it is not on their website too. All sorts of complaints, by phone, by customer care, by email all falls on deaf ears.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 
3 Comments

Related Tikona Digital Networks reviews

[Resolved]Tikona - Not resolving issues[Resolved]Tikona - Tikona is trying to extort money from former customers under the pretext of case filed against us at Delhi Court.2[Resolved]Tikona - Regarding tikona Disconnection request not taken.[Resolved]Tikona - Disconnection request not being processed[Resolved]Tikona - Poor Internet service and harassment by legal coils
View all 5782 Tikona Digital Networks Reviews

Comments

tikona digital network pvt ltd — no connectivity

inter net bandh hai aur bill ka lifafa bhej diya love letar ki tarah
no 1 pehle chalu karo bad me bill bhejo ok
Reply

Tikona private limited — Refund not given after suspending connection

I had purchased tikona care broadband plan FMC 599 on 11th december 2010 (activation date) and given cheque of 1213/- Rs in advance. Plan details like i get 2mbps speed till 4GB and after consuming 4GB my connection downgrade to 256kbps speed. But after activation i never got quoted 2 mbps speed before 4GB consumption (usually getting speed around 128kbps) and lodge so many complains to tikona, still no re-solution. Even at the time of installation, engineer used already used (faltu quality) antenna, modem and wire.

After so many complains, finally i suspended my account on 14th Dec 2010 and ask for refund. Their CC guy told me tikona business team call me after 7 days and i will get refund cheque after 1 month. But till date i haven't got any call from tikona and no response of mails. Please do needful on this matter.

PFB my details:
Name: Nilay Shah
Consumer ID: [protected]
Complain ID: 1-[protected]
Reply

tikona digital network pvt.ltd — salary slip

dear sir, i am ronakpatel from tikona digital network pvt.ltd. my salary slip 9 month to give me my salary slip plls march2010 to nov 2010


e-mail :[protected]@yahoo.com
user id :ronak.212326
password:Rona212326
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    View all 5782 Tikona Digital Networks reviews & complaints
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information