Tikona Digital Networks Pvt Ltd — Fraud, Cheating & Pity Consumer Services

Address:

Ghaziabad, Uttar Pradesh

I was using Tikona Broadband ( Tikona Digital Networks Pvt. Ltd.).

Customer Name: Peeyush Jain.
Customer ID [protected],
Registered Mobile No. [protected],

The complaints are

a) I was told that the initial amount does not include any installation fee. wheras in my first bill i found Rs. 500/- . Upon complaint NO REVERT

b) I was told at the time of booking that upon a payment of Rs. 75/- a month, i'll get Wi-Fi connection. This was untrue: Upon complaint NO REVERT.

c) My password was first blocked without any reason: For getting the new p[assword:Then from last five days i have been continuously following up the matter with the company thru emails/helpline. Unfortunately The consumer support is at pity level none has bothered to revert. On helpline nos. i have been given stupid solutions a) To deactivate DND b) To register my neighbour's no. as registered no. with Tikona. c) To get a new mobile connection. I have been advised to change my mobile no.: as company is unable to send sms on my present mobile). Over one mail they suggested me some other ways to get my own password.. Which also failed . I have not received any communication from Company till date.

I am now tired following up this issue with Company. For Tikona all there customers are helpless and once the customer has taken the services they may harras him like anything... SHAMELESS ORGANIZATION!!! I can't now count that how many mails, SMS and phone calls i have wasted for this unprofessional service of TIKONA. None from the Nodal or even Appellate authority has reverted on any mail or communication..... Nor any concerned has ever taken any step to resolve the issue at any level.