[Resolved]  Tikona Digital Networks Pvt Ltd — billing

Address:

West Bengal

I had a Cyber Cafe in the name of Aditya Infotech where some representatives of Tikona Digital Networks visited in the month of April 2010 & coaxed me to take up their broadband connection, discarding my existing service provider. On taking an installation charge of Rs. 800/- they tried to install their device in the cafe and failed. The engineers could not connect the service in more than 5 PCs while my cafe had 11 PCs. I asked them to return my money and take their device away. Since then the engineers have disappeared and I am getting regular bills from Tikona for some service that I never used. The customer care is also calling up for payment & this is causing a lot of mental pressure on me. My mails to the customer care have yielded no result.