[Resolved] Tikona Digital Networks Pvt Ltd — Worst Service

Asif Shaikh786

from Delhi, Delhi

Address:

Mumbai City, Maharashtra

Hi i'm Asif from Mumbai,

I had taken a tikona broadband 6 months connection but to my surprise they cheated me by providing it only for 3mths.... when i had lodged a complaint with them to check they started demanding me to pay extra charges for the remaining 3 months...

They also, have the aduacity to say complain were ever you want, the customer care sucks big time no ethiquittes to talk to a customer who gives them business. & when i told the customer care guy i would lodge a complaint with "GRAHAK SEVA"all he had to say was KARLO JO KARNA HAI, HAMARE UPPAR WAISE HE 400 COMPLAINTS PENDING HAI".

I am going though a bizzare experience with these guys.... would never suggest anyone to use this servce provider.

TIKoNA SUCKS BIG TIME with their fake commitments and pathetic customer care where they just dont VALUE the customer & thier time.

My Contact No:[protected]

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Dec 25, 2016

Complaint marked as Resolved

Verified Support

Jun 18, 2012

Tikona Digital Networks Customer Care's response "Hello Sir

We thank you for your mail.

We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost.

Please be patient and help us serve you better.

Thank You,
Tikona Services"

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Comments

prakash_shirvandekar

from New Delhi, Delhi

"Hi,

good service given by siddesh tikona agent, as my net was not working since morning. Siddesh told me some simple step and according I was repeating that steps and to my surprise my net got connected. Thanks tikona for providing such kind of support

thanks & regards
Prakash Shirvandekar"

rocky5240

from Bengaluru, Karnataka

Bad service... I took the connection in 27th Nov'2010 for six months. Due to bad service like not connecting for 5days & speed, I requested to disconnect on 14th may 2011. Customer care people took the request and disconnected in 2hours. But shocking thing is I got the call on 22 june 2012 i have a due of Rs.3794.00. This people are not telling me the date i raised for disconnection & over to that they are using bad words to make me to pay. I am lodging the compliment against tikona in consumer court in bangalore.I serious request dnt take tikona connection. Its really bad service.