[Resolved]  Tikona — Falsely Billed Amount now being extorted using lawyers name

Address:

Maharashtra

Dear madam / sir,
I m writing this in deep concern, today for the 1st time I got a call from an unknown Delhi number stating he is a lawyer at Delhi high court , and a case has been filed against me for a non payment of rs.2200 odds amount.
this person sounded rough and unpolished to speak to a lady. he named himself Shankar Tripati

In my conversation I inform him that I had requested for disconnection of tikona internet services in the month of November 12, infact I also have a service request no. (1 - [protected] ) ,which I got from their own call center for a disconnection initiated by me. inspite of several follow up Tokana people got their instruments collected in march 13.

I also tried hard explaining this person on event so far and the bill is invalid . trust all my conversation fell in deaf ears. the person took someone else on conference named Surendra Tiwari . trust both sound rough and spoke like a extortionist . it sounded like a crowded call center in the background.
they threaten me to pay else they will put me at large for 40 - 50 thousand rupees if I don't pay now

what I can understand , I requested disconnection in November 12 , Tikona team kept mum for 6 MONTHS. treating this as free target billing. and now they are sending calls all out of blue from some unpolished thinking we will pay in fear.

I suggest Tikona set up better marketing / sales plan to retain customer.trust the services are bearely upto competition standards. extorting money from innocent people will only defame your brand and challenge your survival

my best,
Samata Rembalkar