[Resolved] Tikona — Fraudulent Bill Payment | |||
I had been using Tikona broadband more than 1.5years ago. After I had shifted my house they had said that their network was not available in the are and so they would disconnect it. But every month they sent me bills even though I was not using their services. Everytime I had called the customer care they had said that they would look into the matter. AFter 1.5years I get a call from a lawyer in Delhi saying that I have to pay the bill or else a case would be filed in half and hour and threatened to block all my cards. He said Tikona had proof that I had used. I failed to make him understand that I had never used it so how could they have proof? He was unwilling to listen to me and kept threatening me. I was forced to pay the bill. I now want action against this company for making people pay bills without any usage. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKM781 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in.
Regards,
Tikona Care