[Resolved]  Tikona — cheating and fraud

worst service their marketing executives are more worried about target getting done to which they fool customers eluding into gimmick along with their service enggs( some guy named suraj and sunil) providing wrong information about the connection. their marketing head must learn how to treat customers calling around 16 to 20 times a day and disturbing late night at 11.00 i dont think the CEO of the company Mr Bajpai wud have been at office dat late.i applied for tikona connection after getting calls for more dan month and half, they never had permission in the society and nvr bothered to get permission cleared instead requested me to get device mounted at my open terrace all terms and conditions were decided and no internal wiring was assured the marketing exe guy takes cash after 2 days sends a wireman wid a pile of wire wound the technical head(nandkishor) assures for cancellation and full refund in 20 days and on calling customer exe at 15 th day u get to know the cancellation request is still not registered .TIKONA the worst service provider i have seen total fraud people cheating customer.
They call u 20 times a day for month long to forcefully make u agree to their connection and when resolving issues come u need to dial 20 odd nos as the particular req dosnt comes under their department.
Better learn to handle the customers u have than making new customers Mr Bajpai.

better try them once folks i[censored] have habit and hobby of talking on phone.

i have used tikona prepaid connection in hyderabad for 6 months. the speed and connectivity was below average, but i was ok with that.
The issue really bugging me right now is that, i have applied for the cancellation of my connection3 months ago and it is still not registered.
i get calls 3 to 4 times a day asking me to pay the bill for the coming month and the executives have zero knowledge about my account and i have to explain to them all the story and that i have applied for cancellation soo many times and all, next morning the same again, somebody else calls..this is by far THE WORST experience i am having with any company, let alone an isp provider.
their departments are not at all co-related, their system is like that of the indian government, without any kind of discipline and communication between themselves..
I USED A PREPAID CONNECTION FOR GODS SAKE, IT ISNT A POSTPAID CONNECTION, and they are driving me crazy with ther calls and stupid attitudes like i owe them money..
i have tried calling the customer care, but thats a nightmare to connect to a person..it never connects, there was once when i waited 45mins on the call hoping that someone will come and i can register a complaint or whatever..
i registered for a call back 7 or 8 times, but not a call from customercare, but i get msgs and calls asking me to pay the bills daily.
i dont think these stupid people get the meaning of a prepaid connection.
PLEASE DONOT CHOOSE TIKONA, , IF YOU DO CHOOSE IT, IT MEANS THAT YOU ARE ABOUT TO ENTER A WORLD OF STUPIDITY AND FRUSTRATION...soo keep away from those people...this is a sinceare advice of mine..