[Resolved]  Tikona — slow speed

Address:North Delhi, Delhi

I have taken tikona internet connection (Plan FMC 799 which promises to provide speed of 512 kbps).

My Current Speed is 50 to 250 kbps Between.

I complained regarding it in 1st April, 15 Days ago no action has been taken to Pls solve the problem.


ID- [protected]
Name- Sonu Kumar
Place- Delhi
Service Request No.- 1-[protected]

Thanks & Regards
Sonu Kumar
M:-[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am staying in Bangalore. I have taken Tikona connection for last 4 days. First day the speed was ok but the subsequent days the speed was 1/3 of my plan i.e i am getting less than 200kbps download speed though my speed is 600 kbps. When I called the customer care they only register my complain but no steps are taken.On asking frequently they started saying that after some usage the speed become slow an this is Govt of India Rule.I request proper authority to take steps against this company for doing fraud and ditching people with false information and assurance..I am attaching the speed test result along with this complain.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information