Tikona — Harrasment by tikona. No action taken even after repeated complaints for over 20 days! | |||
I had tikona's wifi installed in my house on the 9th of October,2012. Since the installation i have had continuous problems with my internet. Which were resolved after repeated calls to the customer care. Then i had a similar problem on the 19th of October.2012. I complained then and ever since i have been complaining everyday! i have called the customer care officials atleast 5 times in a day! I have already talked to 6 Senior officials but all in vain as the haven't resolved my problem till date! I have been given countless baseless deadlines! Today (8/11/12) i asked to talk to the senior officials and they said i will receive a call back within 15 mins but i never got any call!!! :O I have been patiently complaining for the last 20 days! Frustratingly they haven't helped and instead they are sending me a bill for my internet which i haven't used! :O Neel Tamhane Noida Was this information helpful? | |||
 2 Comments | |||
Comments
Hi,
We regret the inconvenience caused to you. Request you to share your Service ID / Customer ID / Billing Account Number for us to look into the issue and get back to you.
- Tikona Digital
We regret the inconvenience caused to you. Request you to share your Service ID / Customer ID / Billing Account Number for us to look into the issue and get back to you.
- Tikona Digital
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Tikona — No wifi given even after repeated complaints
Hi allPlease do not ever take tikona services.
DEAR ALL PLEASE DO NOT BUY TIKONA SERVICES.
Mr pramod and mustafa from tikona harassed me in to buying the tikona services and promised that they will give wifi services but all I got was LAN cable.inspire of my repeated calls to customer service they have not given wifi.it is the worst company you will be losing all your money PLEASE DO NOT EVER GET TIKONA.
ALSO THEY WILL SEND RANDOM BILLS ,RIGHT IN THE MIDDLE OF THE MONTH BEFORE YOU EVEN FINISH YOUR MONTH.