Tikona / Internet Service Provider — Poor Download Speed

Address:Indore, Madhya Pradesh

I am from Indore and I have installed a Tikona broadband connection with 1 MBPS plan but I never get 100% speed. It comes only 10% of plan speed. I complained to tikona but they says everything is alright. And Calling on customer care is a huge waste of time they always give the same preset answers.

Really there is very poor service from tikona digital network pvt. Ltd, there only concern is to make new customer and they have no interest in old customer. They are connecting more connection from access tower then its capacity actually just double.

Please see the attached screen shot I captured today(27 March 2013)

USER ID : [protected]
Location : Indore
+1 photos
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internet service provider — speed of downloading

though they told us that they are not giving speed gurantee, but they told us that speed will near to 150 kpbs, but it comes only abot 5 or 10 kpbs, what can i do?

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