[Resolved]  Tikona — Horrible Experience

Address:

Karnataka

See the below conversation! and still i am facing same problem. fake bills, SMS and unwanted calls means TIKONA!!

Hi!
i have already disconnected broadband connection on 8th of June also handed over the modem and cleared my last month bill. I am not using the service from 8 th June 2010 as customer care people advised me to not to use the service from 8th of June to avoid bill. please explain me why i got this bill again and again???

Thanks
Niladri

Dear Mr. Dasmahapatra,

We regret the inconvenience caused.
We have assigned your case to our Service Team. They shall be contacting you at the earliest.
Please note your Nodal Officer Escalation Docket Number[protected].

Please quote this number in case you wish to provide us additional feedback regarding your service issue.

Request your co-operation and support.
Regards,
Vikram Kathavate
Nodal Officer - Bangalore

Dear Sir
please let me know how many days your Service Team will take to resolve this small problem..i am very much irreteted as i am continuing receving SMS in my mobile and mails from tikona for bill payment...
below is the detail of your employee to whome i handed over the modem
Raghabendra
empno: [protected]
mobile no: [protected]

thanks
Niladri

Dear Mr. Mahapatra,

We regret the inconvenience caused.
We have assigned your case to our Service Team. They shall be contacting you at the earliest.
Please note your Nodal Officer Escalation Docket Number[protected].
Please quote this number in case you wish to provide us additional feedback regarding your service issue.
Request your co-operation and support.
Regards,

Vikram Kathavate
Nodal Officer - Bangalore

Hi!

I had done a big mistake to take tikona broadband connection. After requesting for disconnection on 8th June2010 still now I am getting bill….

Not only one time I have placed my request to customer care several time without any result…. My userid [protected] . I am requesting you to kindly help me out from this situation. I ll not pay any single money from 8th June onwards.

Bangalore

Thanks
Niladri