[Resolved]  Tikona — False Commitment

Address:

Hooghly, West Bengal

I am a part of Tikona for a month and I am also experiencing slow speed. I got into a plan of Rs. 599 / month with unlimited internet and a speed of 300kbps after the first 200MB download. Recently, I received a message from them the speed has been increased to 512kbps. Now as per my calculation, if I am getting a speed of 512kbps so my download speed should be 512/8 which is equal to 64kpbs but unfortunately I am not getting that. Secondly, anyhow, at the end of the month my password got expired and I tried to put it across to the representative of Tikona. The first time my sis called them up they said that they will be reseting the password and will be sending the password at mu number in the next half an hour but it didn't came up till 1 hour. After that, I called them up and they said that it will take another two hours to rest a password. Two hour's to reset a password WHAT THE 'F' dude. Am I a fool !!! The customer service is the worst one I even come across and I would suggest other people to abuse them left right and center if they are trying to mislead. We are paying them for their services so w have the right to get the best deal. Screw you Tikona.