[Resolved] Tikona — Low Speed and low signal Strength

arkadeep

from Noida, Uttar Pradesh

Address:

Bangalore, Karnataka

Hi,

I am facing issues with Tikona Digital Network Broadband.I have taken a boadband connection of 1Mbps.It worked fine for one month and after that at night from round about 7:00Pm the speed drops down to as low as 100kbps till I have no clue when it get up. This is horrible.N no of complains has been raised but with no resolution.The complains are being closed at random without the consent of the client.

And on top of that there is no waiver of fees as they are not providing you the promised service.This is brad daylight robberyHope to get some help from here.Hope people read it and stay away from these guys.

Subcriber Id :-[protected]

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Aug 14, 2020

Complaint marked as Resolved

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly accept our apologies for the inconvenience faced by you. Please be assured that your concern listed June 24, 2013 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Choudhury,

Greetings from Tikona.

We have monitored your account and we confirm that your Tikona service account is working fine.

For any further issues/queries, you can reach us on our toll free number[protected] or write to us at http://forum.tikona.in

Regards,
Tikona Care