[Resolved]  Tikona — Terrible service - Internet doesn't work

Address:

Mumbai City, Maharashtra

Harassment from your staff

Terrible Network.
This is to inform you that your staff has harassed me since last four months. Please take appropriate action and inform me at the earliest.

December 2010- internet hardly worked and our usage dropped substantially. Even after repeated reminders there was no improvement. We have changed the tower so the network is a problem.

Jan 2011 - customer service talking very badly to us. No solution offered. We tell them we don't want ur internet and we are not interested anymore. The complaint gets closed even without any solution.

Feb 2011 - no communication for any repairs from company side.


The internet connection hasnt worked with repeated compalints but there is continuous harassment and bad behavious for bill payments. We have said we won't pay since we have not used the internet as we had already informed we no longer want your internet. But the torture has continued. Torture is done a few times every day. We have stopped using Tikona and started using another connection.

If the harassment doesnt stop, will have to file a consumer complaint.