[Resolved] Tikona — Disconnection of Service in spite making full advance payment | |||
We have taken Tikona`s company Broadband connection in July 2010. The. Scheme was of Rs 299 Monthly plan, but if your usage exceeds the maximum bill will be of Rs 599 only. Now they are saying that you have exceeded the download and your bill is rs 6000 approx. I have July month bill where inspite of more download the bill is of Rs 599. In Aug I have change the plan to Unlimited download for 1 year and made advance payment for the same of 6618. Now in November they have adjusted this payment of 6618 of Aug bill. Regards Anup Gupta [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Tikona Digital Networks — Bill In Spite of Disconnection
I was using Tikona's Wifi Broadband Service, in mid June 2010 i had problems as the net was totally closed for more than 10 days, after 10 days the tikona's person came and told that the net would not be able to run again as their company had switched the towers, so it could not be started again. So i asked to disconnect the net. The person Mr. Santosh took the wifi box and filled a form for disconnection.However after one month i was surprised to see the bill of amount Rs. 300+
Again next month I received a bill of amount Rs. 600+ and the next month Rs. 900+
Now every month i am receiving the bill even though I have no connection.
How are these people working i donot know.
I have made numerous complaints to Tikona Call Center but to no avail.
And to make matter worse i receive numerous phone call from Tikona for payment and Regular sms's ...this is basically a harassment they are doing.
My tikona Serice Id is [protected]