Tikona — False claims, problem with refund

dbansal

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

I was sold a braodband connection by the sales staff making false claims. I paid an installation amount of Rs. 500/- to them but the installation engineer denied those features promised by the sales staff. It has been 15 days but I have no clear response on the refund request placed by me.

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Comments

Tikona Digital Networks

from Ahmedabad, Gujarat

Dear Customer,

We regret the inconvenience caused to you. Request you to share your Service ID / Customer ID, we will look into the issue and get back to you at the earliest.

Regards,
Tikona Digital Networks.

ritsaxena

from Mumbai, Maharashtra

tikona wireless broadband — non refund of money

Tikona wirelerss broadband had taken 2400 rs. towards installation of broadband connetion. till date no installation has happened. there is no response from call center. there is a concious effort to harras under the hope that the customer will give up the chase for his money.

all in all a totally unprefessional and unresponvise setup.