[Resolved]  Tikona — NO INSTALLATION AFTER GIVING ADVANCE

Address:

Gautam Buddha Nagar, Uttar Pradesh

Application number [protected]

This is to apprise you that i applied for a conncetion on 17th of Septemeber with Tikona.in and paid Rs. 1000 towards advance payment in cash but till now no one contacted for the conncetion despite me contacting their customer care twice.



Sequence of events:



1. 17th of september paid cash to Ajay cell([protected])and ecode[protected]on his request since he mentioned cheque will take minimum 7 days to activate.



2. 20th of september called up Ajay and asked the status but he said it is in process and subsequently called ccare to check they confirmed no application or money is deposited and assured me an action on the same.



3. Again no call from executive or customer care so called up again on 21st of september Ajay but he did not take the call later again contacted customer care and they confirmed payment but when asked about conncetion no satisfactory answer.



4. Again no one contacted so called up on 22nd of september and Ajay surprised that no one contacted me ...again tried ccare number but this time unable to connect,

Finally written a mail to share my agony and pain and later they confirmed that they have forwarded the issue to the concenred department.

Request a suitable action on the same.



thanks

Avinash

[protected]