Tikona — very bad service and inflated bills

Address:Pune, Maharashtra

Hello Sir,

I am using this fraudulent service provider for the last six months. For the first month the service provided by them was ok but then the service started deteriorating. Now the service provided by them is abyssmal. I cannot connect to the internet properly. The bandwidth provided by them to me is always below 30 kbps although i am paying for a connection of 300 kbps bandwidth. The bill provided by them is always inflated. They don't provide services for almost half the month and always charge in the full. The bill i receive is always for the whole month they never miss out a day. I am tired i filing complaints to the nodal of the maharashtra circle but to no avail. That person never replies to any of the complaints. Please help me out.
My TIKONA ID is: [protected]
I have all the proofs for the latency issues that i am facing i.e the latency is on an average over 2800ms or is generally lost packets. Also i have the proofs for the abyssmal bandwidths they provide to us. Please help me out with this.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Tikona — bad service and fraud bills

tikona internet service is the worst one i have seen and used. while downloading
any data within 5-10 min net is interuppted for 1-2 min and data is gone. more over they are very fast in collecting the bill amount but after complaing 100 times nobody will attend the service complain.

i got a bill of 1068.69 against 449 plan i told customer care that ur services were not there for one week the lady told me you pay 900 only .within 5 min person went at my hose and collected a ch. of rs 900/-. within two days i told to disconnect the services from the same instant they told ok it is disconnected from now. i have disconnected their router fom pc . surprisingly they sms on[protected] for 146.53/- rs bill to avoid deactivation while 10 day before i have given the deactivation request and i was told that ok it is deactivated for u and connection is surrendered. i was further suprised that on the same date they mail me for a bill of
639.50. wile i have not used the services. during th two month time i was not able to upload even 100 MB data for single time for which i m using internet.
aap ka broadband thik se chalta nahi to aapusko jaldi se riper karo nahi to me BILL nahi PAY karunga ok .
agle mahi me 12 day BANDH raha tha .
or
is mahine me 3 day BANDH raha he to aap please BILL MAINAS karke bhejiye
nahito
me BILL PAY nahi karunga...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information