[Resolved]  Tikona — Refund of deposit amount after failing to provide service

Address:Pune, Maharashtra

I Purchased tikona connection on 15th may. There were some technical issue happened and sales person told me within 3days problem will be rectified. On 18th may Installation engg told me about imposibility to provide service and he disconected my connection and assured me within 45 days i will get my deposit amount.

After making several complains and followup i didn't get my refund.I complained to Nodal officer also but still assurance '" you will get your refund soon"".

I think company don't care for consumer and thinks that consumer's deposit money will creat a huge reserve for them.

Now no Tikona officer picks my phone or give information.

I forget my deposit but i warn to future customer that company is fraud.


Regards
Nitin Banka
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Sep 23, 2019
Complaint marked as Resolved 
Tikona refunded the amount.
Complaint comments 

Comments

Dear Nitin,

Request you to share your Application Number, we will look into the issue and revert.

Regards,
Tikona Digital Networks Response Team.

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