[Resolved]  Tikona — After settlement letter again charge old overdue and Late Fee

Address:

Pune, Maharashtra

somany times sent email but as on date problem is not resolve.

From: Mayur Mehta
Sent: Wednesday, March 02, 2011 9:40 AM
To: 'Nodal Maharashtra'
Cc: 'nagesh.[protected]@tikona.in'
Subject: RE: After settlement letter again charge old overdue and Late Fee
Importance: High

4th reminder

As on date problem is not resolved.

I am constantly receiving phone calls (various Person) in any time from Tikona for outstanding.

Again I received invoice for the period 26.01.2011 to 26.02.2011.

I surprised that again old outstanding charged with late payment charges in invoices

Every time I pay actual amount and left old outstanding and Late fee.

I request you resolve immediately.

CC: Mr. Nagesh – your intervention required to resolve this issue.

Regards,

Mayur Mehta.

SCM Commercial
Suzlon One Earth
Aqua Lounge Level 0, Left Wing
Pune.
[protected]
Mob. No.: [protected]

From: Nodal Maharashtra [mailto:nodal.[protected]@tikona.in]
Sent: Wednesday, February 23, 2011 11:00 AM
To: Mayur Mehta
Subject: RE: After settlement letter again charge old overdue and Late Fee

Dear Mr. Mehta,

This is with reference to your email regarding billing issue with your Tikona Wi Bro account.

We apologize for the delay in service.

We have assigned your case to our Billing Team and follow up is on priority. They will contact you at the earliest regarding the resolution.

Your Nodal Officer Escalation Docket Number is 1-[protected].

Please quote this number in case you wish to provide us any additional feedback regarding your service issue.

We appreciate your patience and kind support.

Regards,
Rajesh Kumar
Nodal Officer - Pune
Tikona Digital Networks Pvt. Ltd.
W: www.tikona.in


From: Mayur Mehta [mailto:[protected]@suzlon.com]
Sent: Tuesday, February 22, 2011 6:07 PM
To: Nodal Maharashtra
Subject: RE: After settlement letter again charge old overdue and Late Fee

Dear Sir,

As on date problem is not resolved.

I am constantly receiving phone calls (various Person) in any time from Tikona for outstanding.


I request you, please instruct to concern person to resolve this issue.

Regards,

Mayur Mehta.

SCM Commercial
Suzlon One Earth
Aqua Lounge Level 0, Left Wing
Pune.
[protected]
Mob. No.: [protected]

From: Nodal Maharashtra [mailto:nodal.[protected]@tikona.in]
Sent: Friday, February 11, 2011 9:59 AM
To: Mayur Mehta
Subject: RE: After settlement letter again charge old overdue and Late Fee

Dear Mr. Mehta,

This is with reference to your email regarding billing issue with your Tikona Wi Bro account.

The inconvenience caused is deeply regretted.

As discussed with you over the phone, we have reassigned your case to our Billing Team. They will contact you at the earliest regarding the resolution.

Your Nodal Officer Escalation Docket Number is 1-[protected].

Please quote this number in case you wish to provide us any additional feedback regarding your service issue.

We appreciate your patience and kind support.

Regards,
Rajesh Kumar
Nodal Officer - Pune
Tikona Digital Networks Pvt. Ltd.
W: www.tikona.in


From: Mayur Mehta [mailto:[protected]@suzlon.com]
Sent: Thursday, February 10, 2011 6:01 PM
To: Nodal Maharashtra
Subject: RE: After settlement letter again charge old overdue and Late Fee

Dear Sir,

As on date problem is not resolved.

I am already paid current month payment. I am constantly receiving SMS from Tikona for outstanding.

Please do the need full.

Regards,

Mayur Mehta.

SCM Commercial
Suzlon One Earth
Aqua Lounge Level 0, Left Wing
Pune.
[protected]
Mob. No.: [protected]

From: Nodal Maharashtra [mailto:nodal.[protected]@tikona.in]
Sent: Friday, February 04, 2011 4:00 PM
To: Mayur Mehta
Subject: RE: After settlement letter again charge old overdue and Late Fee

Dear Mr. Mehta,

Greetings from Tikona!

This is with reference to your email regarding billing issue with your Tikona Wi Bro account.

The inconvenience caused is deeply regretted.

We have assigned your case to our Billing Team. They will contact you at the earliest.

Your Nodal Officer Escalation Docket Number is 1-[protected].

Please quote this number in case you wish to provide us any additional feedback regarding your service issue.

We appreciate your patience and kind support.

Regards,
Rajesh Kumar
Nodal Officer -Pune
Tikona Digital Networks Pvt. Ltd.
W: www.tikona.in


From: Mayur Mehta [mailto:[protected]@suzlon.com]
Sent: Friday, February 04, 2011 9:38 AM
To: Nodal Maharashtra
Subject: RE: After settlement letter again charge old overdue and Late Fee
Importance: High

I am surprising that, I am not received any reply since last 4days.

Regards,

Mayur Mehta.

SCM Commercial
Suzlon One Earth
Aqua Lounge Level 0, Left Wing
Pune.
[protected]
Mob. No.: [protected]

From: Mayur Mehta
Sent: Monday, January 31, 2011 9:31 AM
To: 'nodal.[protected]@tikona.in'
Subject: After settlement letter again charge old overdue and Late Fee
Importance: High

Dear Sir,

Please find attached here with settlement letter of old overdue, I am surprise that same again charge in current Invoice.

Please find attached herewith –

1. Settlement letter
2. Invoice copy

So many times I call in customer care but as on date problem is not resolve.

I request you, please resolve my issue as possible as earliest.


Regards,

Mayur Mehta.

SCM Commercial
Suzlon One Earth
Aqua Lounge Level 0, Left Wing
Pune.
[protected]
Mob. No.: [protected]

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________________________________________
Please do not print this email unless it is absolutely necessary.

Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment.
--Disclaimer-- This email and any files transmitted with it are confidential and may be privileged or otherwise protected from disclosure and are intended solely for the use of the entity / individual to whom they are addressed. If you have received this email in error or If you are not the intended recipient, please notify the sender immediately by way of telephone or email and delete this message and any files transmitted from your system. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account.

________________________________________
Please do not print this email unless it is absolutely necessary.

Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment.