Tikona — Transparency in Plan

Address:Pune, Maharashtra

I have taken tikona Braodband , taken 1399 1MBPS Unlimited Downloading plan, after 10 days or more
it started giving far less than 1mbps about 200-300 kbps. On asking them they told us that you cant download more than 12GB in a month . Then why they had said its unlimited plan and their customer care service is very pathetic . I dont understand they are here for making customers or losing them.
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seriously it is the worst broadband service experience i have ever had in my life..your customer service is totally poor.i called customer care 100 of times. but they stay always busy.whats going on.. I was trying to reach service agents/provider, they all stopped responding to my calls.your broadband service is not properly working its the worst customer service its taking a long time to get connected. i have taken tikona broadband 499 plan. they sending me bill that i had used 14GB. but seriously i had never download anything. pls sourtout this problem as soon as possible..

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    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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