[Resolved]  Tikona — Refund of amount

Address:Gurgaon, Haryana

My user ID: [protected] Somebody fake agent from Tikona called me and told me to pay bill of 3628 rupees. When i asked them why? He told me because the Tikona Digital Networks is going to file a case against you in Tis Hazari Court Delhi. They told me not to pay through selfcare portal but to pay through Tikona website. To avoid any such i payed immediately. I checked latter and found that my account has been debited twice to the tune of 3628 rupees when my bill was only 2128 rupees. I have applied for the disconnection. When i complained to the customer care they are telling it is impossible to return amount. Total refund amount is 5128 rupees which is a large amount and worrying me a lot but i want it back. Please help me as early as possible. Regards Nalin Rawat
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Aug 14, 2020
Complaint marked as Resolved 
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Please resolve..

Dear Subscriber,

Please be assured that your concern listed Oct 16, 2013 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

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