[Resolved]  Tikona — Refund of money not done since 1 year

Address:

Raigad, Maharashtra

I had ordered tikona broad-band connection at my new-panvel residence on 20 Feb 2010 , and paid a sum of Rs. 500 to tikona in form of Cheque, however when tikona engineers came to my home the next week to fit the device, they found out that i am not receiving any connectivity signals. They told me that my cheque will be cancelled and money wont be transferred. (They didnt install any hardware devices at my home)

It came to my notice that this year around February first week 2011, i see a sum of 500 deducted from my abhudaya account, and money was taken in name of Tikona . I tried calling tikona help line numbers, they told me that the Cheque / DD would be send to my home address within 45 working days, yet i have not recevied it, complaining in early February itself.

Being tried calling customer care almost 7-8 times i think is of no use. I stil call them but no one takes my complaint

I would like to know the status of it, and a confirmation weather i am going to receive the money or not,

My Registered no. with Tikons Database is : [protected]


I would like a quick reply on the status via Call / Email's, else as i would think tikona is ignoring to pay and bullying its customers.