[Resolved]  Tikona — Repayment due from Tikona

Address:Maharashtra

To Tikona Service,

I am writing this in response to your unpleasant services and non-responsive behaviour of your customer care and bill settlement center from the last 3 years. My user id was [protected]. I have activated my Tikona service on 18th Dec 2010 by paying a quarterly amount of Rs 2260/- for quarterly use but after getting very poor service, I discontinued the same on 11 Jan 2011.

The use of service charged by you cost me Rs. 804.89/- while the amount due is Rs. 1455.11/- (Rs 2260 - Rs. 804.89 = Rs. 1455.11) that you were supposed to pay back me with-in a month from the discontinuing the service, as promised in the agreement, but you didn't.

After making so many phone calls to you and getting frustrated every time; you delivered a Cheque of Rs. 374/- dtd. 17 March 2011 to me which was not of the promised return amount of Rs. 1455.11.

When I'll get back my remaining Rs. 1081.11/-. (Total amount due was Rs. 1455.11/-)

Bill is attached.

- Ankit
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Subscriber,

Please be assured that your concern listed Aug 7, 2013 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Joshi,

Greetings from Tikona.

With regards to your billing issue, we have checked your account details and confirm that full and final settlement of your Tikona service account is in process.

We appreciate your patience and kind support.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in

Regards,
Tikona Care

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