[Resolved] Tikona — Slow connection-irresponsible service | |||
I am Arindam Dey, a customer of Tikona Digtal Networks User ID- [protected], since May 2010 & my connection plan is Rs.599/- monthly (512 KBPS , Unlimited) but I have never get staisfying speed.The executive assured me that each month I will get the speed of 2 MBPS for 2 GB(or may be 4GB) & rest of the month it will be 512 KBPS, forget about the 2 MBPS speed I do not even gat the half of my normal speed on an average. Sometimes it is below 100KBPS. Since the first day I am having problems with net speed, reported many times to the company representatives but they could not help me. I am attaching some snaps of my speed. Company representatives could not do any thing till date & so I have stopped my payment. I am frustrated with the irresponsible service & I need URGENT ATTENTION. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
For me also its the same case here.Fed up of raising complaints.They are not even bothered to resolve the issue.I took 2 mbps and i am getting below 160 kbps and all some times.Some times no connection at all.I think these people are cheating the customers.There is no system to check this.This issue should be raised.
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