Tikona — Tikona Bad service‏, No response.

My ID is [protected]. I've become tired of calling customer care from more than two weeks everyday. It takes nearly 1 hour to connect to their executive. You have to wait 15 minutes to connect then they transfers call to their upper executive and another 15 minutes, these people talk like they were in deep sleep and you disturbed them by waking them up. They are sending their technician from last two weeks its more than 15 days may be their technician is coming from Himalayas on foot. The connection worked at full speed for first month though connection was dead for 5 continuous days. There are 3 customers of tikona in my building. All o[censored]s tired of calling Tikona care, mailing them from mails and from their contact site. Tikona forum is awesome you cannot lodge a complaint, you cannot reply anybody. check out this link http://forum.tikona.in/. hardly one customer online and I was online. I have already paid bills as it is prepaid. The bill is -300+. I am paying for 512 kbps line but I am getting 256 kbps speed, my plan is heavy usage half yearly prepaid plan, NO FUP. I am continuously calling customer care but no use. I told them I will go to consumer complaints forum, they easily answered - “Your problem will be solved till tomorrow evening after that You can do whatever you want.” I am not glad to say that that evening never came. I am again getting 256 kbps from long time. At the time of installation the incharge(connection incharge of my area) came to give demo, He promised me Tikona is awesome and you will never face any issue till 6 months. Then he never showed his face. he receives call but addresses me to customer care. Is there any help I can get from: https://www.consumercomplaints.in