Tikona Wi-bro — Internet not working

Address:Delhi

TIKONA DIGITAL NETWORKS Complaints - Internet not working
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TIKONA DIGITAL NETWORKS

Location: Chander Vihar, East Delhi, Delhi


Posted:[protected] by Sachchidanand Prasad Roy Send email



Internet not working
My User ID for Tikona is [protected].
Complaint No.received from Tikona is[protected]
My internet connetion is not working since 23.08.2010 and i have logged my compain for the same to tikona customer care no [protected] on 23.08.10. But no body came to attend the complaint.
After my various telephonic call as well as email, one engineer has visited on 25.08.10 but could not rectified the problem due to poor internet signal. He conveyed to my that he will inform to tikona office to improve the signal quality within 12 hr.

But no action taken from tikona end till now even after my various telephonic call as well as email. My email correspondence is as per below:


From: Ravi kumar Rajiur <[protected]@yahoo.com>
Subject: RE: Final Reminder against: Nodal Officer Escalation Docket Number <[protected]>.
To: nodal.[protected]@tikona.in

Date: wed, 25 August, 2010, 9:15 PM

Dear Sir,
Your engineer has visited on dated 24.08.10 but could not rectify the Internet problem due to poor signal.

You are requested to please check and arrange to rectify the problem at the earliest.

Regards

Ravi kumar Rajiure
Ph. No: +91-[protected]
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Dear Ravi,

We have taken note of your issue. Regret the inconvenience caused, we assure you that we will look into the issue and revert at the earliest.

Regards,

Tikona Digital Networks Response Team

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