[Resolved]  Tikona Wi-bro Internet Services — i paid bill for cash

Address:Mumbai City, Maharashtra

i was paid my tikona wi-bro internet bill with cash payment to tikona payment collection department man at my place.he was not give us payment receipt. we asked him to receipt he told us i don't carried i send you with courier then we take his cell phone number&we also called his department head they said no issue.then we was let him to go. there was two or three times for calling me in month about the payment.i was told them to i was already paid my bill to your man.i was sent my payment details to them.they are didn't take any action and they sent to me a legal notice.
it happend to me 4 months back i disconnected their services.Now also they are sending monthly bills.please solve this issue.
my payment details:
cash received man name is Latif
prem:/issue [protected]

tikona office no:[protected]
office no:64535274
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Aug 13, 2020
Complaint marked as Resolved 
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Suggested Response (Tikona Digital Networks Response Management Team):

Dear Customer,

We regret the inconvenience caused to you. Request you to share your Service ID/ Customer ID / Billing Account Number. Assure we will get back to you at the earliest.

Regards

Tikona Digital Networks Response Management Team

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