Tikona Wi Bro — Tikona is doing Identity Theft of Old Customers

Address:

Maharashtra

I had applied for tikona Wi bro service last year but due to technical unfeasibility, they did not install and I got full refund for the deposit. That was about a year back.

Two days back I got a bill in my name an on my address stating that I am using their service. It also stated that my last bill generated was in May 2011. I tried to contact tikona care to sort out the issue but got the standard reply that the servers are down and cant retrive the data. Then I emailed the Nodal officer but havent got any reply till now. Today I called up tikona care multiple times, but it is not connecting to customer care saying all the executives are busy.

I think Tikona is engaging in some kind of identity fraud where they are using my identity to provide service to someone else, like it is done in telcom industry. What do I do?