Tikona Wi Bro — downloading speed is not getting as per plan they tell

Address:

Maharashtra

I have taken the Tikona wi bro connection for Rs.799 plan for unlimited 750 kbps before two months,however I am getting the speed of only 254 kbps which is affecting my work.I called the customer service several times but they are unable to resolve my issue.they are unable to get any resolution on this.

they have given me the wrong commitment of providing the 750 kbps speed at Rs.799 at the time of providing the service.I have the pamplet for this which is the proof.

can you please help me to take action on this issue.