[Resolved]  Tikona Wibro — Worst customer service

Tikona Broadband — worst customer service

Hi friends,

With personal experience i want to let you know. This Tikona broadband service providers never ever respond to your complaint. They have customer care toll free number but if you log any complaint with them they never respond. They say that you will get SMS with in 6 hours to your registered mobile but ?. Please i advice you to not to go for this provider.

Till the age 30, I had seen this is the worst customer care service. they never respond you carefully. Till the time I had raised more than seven complaints they promise to forward complaint number within six hours but they never. They are expert in false commitments. The downloading speed is far low than your selected plans. These people are shameless.

Even i feel the same. Tikona has the worst customer service who sits there for doing nothing. every time you call them they say your complaint is registered with high priority.I have registered a compalint about my bill which is still pending. I dont understand how long will their high priority takes( 4 years or long). Spoke to lady named Mayuri who registered a complaint and asked how will they take to reply back to complaint for which she said she doent guarentee any time frame. I dont understand how come tikona recruits such people who cant answer the customer query with a definite answer.

Hi this is Ankit from Indore (M.P.). I am totally agreed with Murali Krishnan. I too registered a complain on 03-Sep-10 & till date, no one came to solve the issue regarding no- connectivity. Every time i got same answer "we have forwarded your complain on high priority basic" or "we have assigned your complain to our engineering team & they will come to your place very soon".

Although i am satisfied with the speed but their customer service is really very poor.

Tikona — worst service ever seen

I used tikona broadband for four months .I gave 512 Kbps unlimited plan. For the first two months the connection was normal .and from the third month it went worst like i get only around 100kbps connection speed ..I complaint them for four times. But no action at all . Every day they told the same story like , It will be rectified.
I believed them and i pay the third bill also .
But the problem is not rectified . Due to this problem i lost 2000 Rs. So i told them either rectify the problem or disconnect my connection . But they delayed now asking me the fourth bill also .
Are they from hell .they ruined my business now threatening me like they will take legal action.
Now i dont have any record about my complaints.
I am totally panic .
Those rude fellows now asking 554 rupees .

Dont worry . Your internet usage can be tracked from your MAC address . Please file a consumer complaint against them . I am trying my best to make sure they are exposed In media . Please comment on my post if you agree . Its time these cheaters needs to be punished.

TIKONA WIBRO BROADBAND — shift off address

I HAVE GIVEN A COMPLAINT OF SHIFTING MY ADD ALMOST A MONTH BEFORE... TILL DATE THERE IS NO ACTION FROM THE TIKONA PEOPLE... ARE THEY THINKING PEOPLE ARE FOOLS CALLING THEM AGAIN AND AGAIN... PLS SOLVE AND TAKE ACTION.. MY TIKONA ID IS.. [protected], AMIT MITTAL, PH NO.. [protected]

Tikona Wibro — Illegal use of login

My Account was illegaly used for last 2 months while I was not in India by Tikona Engineer/ Sales executive and all 30 GB of my available limit was exhausted by you cheats.

MAc id usage before 20 Oct and after 20 th October are a proof of the same.