[Resolved] Tikona Wifi Bro — from 27 april not using internet after complaint | |||
Ashish kumar Tikona user id-[protected] Dear sir, i am very sad from tikona services is facing from 27 april also registered complaint but no any solution my internet brodband.how can it possible without any solution my complain is closed.when login my account then login properly but only for 10-20minuts after automatic disconnected and show undefined network and automatically speed come.in this condition I am not complete any payment or any work. Also complain in technical support and I said my device network which is hang on third floor and see no signal in my device and also online check by technical team said your device not connected. then why my issues has been closed.I request u pls consider my problem and give me best solution. Thanks ashish kumar Was this information helpful? | |||
Nov 23, 2016 Complaint marked as Resolved Verified Support May 23, 2012 Tikona Digital Networks Customer Care's response Hello Sir We thank you for your mail. We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost. Please be patient and help us serve you better. Thank You, Tikona Services Verified Support Jun 06, 2012 Tikona Digital Networks Customer Care's response "Hello Sir, We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, and as per their update, there is around 11 GB usage for the month of 26th March 2012 to 25th April 2012 and 13 GB usage for the month of 26th April 2012 to 25th May 2012. User Id:- [protected] and Name:- ASHISH KUMAR Please feel free to contact us on[protected] to provide us any feedback regarding our service our Customer Care associate will be glad to assist you Thank You Tikona Services” | |||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Tikona Wifi Bro — slow speed
Had a connection of 512 kbps in which i should get a downloading speed of 64 kbps but through out the day if compared i get a average speed of 10 kbps. I had launched several complaints which as per the record are shown closed but the problem still persists. So kindly help me out.my name is rammilan .H.K.
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