[Resolved]  Tikona — Wrong Billing & Theratning

Address:Pune, Maharashtra

I used to have a tikona connection 2 years back in early 2011.I have disconnected the connection

Its been almost 2 years and sudden yesterday in the evening i got a call from some advocate from delhi court and he says that Tikona company has filed a case against me for non payment of the bill.

I dont know to what purpose i have to pay the bill when i am no more using it.

My USER ID is [protected]

Rgds,

Atish Dhage
[protected]
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Nov 20, 2016
Complaint marked as Resolved 
Verified Support
Mar 28, 2013
Tikona Digital Networks Customer Care's response
Dear Mr. Dhage,

Thank you for writing to us.

This is with reference to your email regarding cancellation request for your Tikona Wi-Bro account.

According to our conversation on 20th February 2013, we hereby confirm that services for your Account No.[protected] having Service ID ([protected]) has been terminated on 6th February 2013.

We have considered your last usage date 9th August 2011 as the date from which you should not be charged for services, basis which necessary adjustment have been passed and revised outstanding amount has been calculated as described below.

Mentioned below are the details:

Bill period: From 15-Jul-2011 to 14-Aug-2011
Last usage date: 9th August 2011
* Payable Amount: 1022.64/-
Amount received:1023/-
* Balance Amount: 0

The bill reminder calls has been stopped against your account.

Please find attached session history and invoice for your reference.

We appreciate your patience and kind support.

Regards,
Tikona Services
Complaint comments 

Comments

Broadband — Wrong Billing

I sorry to say that BSNL service is moving to bad condition. I am running a public telephone booth with broad band service with two system. last two years my broand bill was rupees 2000/- to 3000/-. in the month of Dec'09. our broad band was not working. last working was 25th of dec'09. BSNL sent the bill Rupees 13,520/- when i made a written complaint they are not ready to accept my complaint. I am uable to pay the bill. i don't know what's wrong with BSNL staff. now they are sending telegram and notice to take further action. I am planning to make a complaint to all over India BSNL officer's whethere they will take right decision or the same decision what Trichy main office people took.

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