[Resolved]  Times Of India — Annual Subscription

The amount paid to the Bennet Coleman & Co. Ltd. at KOLKATA through cheque was cleared on 31.12.2009. Till date I'm yet to receive the coupons. Can someone help by sending me the email of the CMD of the times of india?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Ref.: subscription no.: NAJ027615

Dear Sir,

I am getting frustrated to resolve the issue between our newspaper vendor Sandhya News Mart (Mr. Babu - Mobile [protected]) and TOI. I have been paying for annual subscription since the last 3 years. The current year I have paid for the annual subscription - application reference number referred above. Our news paper agency has been making our life impossible for no fault o[censored]s and asking us the TOI monthly amount since he claims that the he has not been get the money from TOI.

He has been asking us some other document which obviously I have not received inspite of the subscription. I have spoken to several people in your Chennai office who have assured us that this problem will be resolved immediately. Its been a month since I spoke and todate I do not see any positive results. I cannot imagine a responsible organisation like yours cannot resolve this issue and everyday in the morning I have to face the newspaper agency which ends up in arguments. Today I have finally paid the TOI money to him. It seems that once we pay the subscription amount we are suppose to receive some slip that your subscription agent is suppose to hand it to over to us which inturn we have to give it to the news agency for getting their dues. I have not received this slip. Our subscription is until July 2013. I would appreciate if you could immediately resolve this issue failing which I will have to escalate this issue to the next level and the consumer forum.

I once again request you to resolve this issue between you and your agency and ensure that I get my daily subcription without any stoppage. for now I have paid this news agency for the last month TOI because of his torture.

Awaiting your reply and resolution to this problem at the earliest.

Best regards,

Rohit Chitnavis
M: [protected]
I was regular reader of TOI but discontinued recently and reading others, reason - TOI office at kolkata - contact no.[protected]Behala area) has refused for renewal of annual subscription, said policy is withdrawn. if you are reconsidering to resume subscription policy, I am interested for membership, request to contact by concern at email.
[protected]@gmail.com.

Best regards,

Sanjit Baksi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Times Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    2759
    Pending
    0
    Resolved
    325
    Times Of India  Address
    I-World Tower, DLF Golf Course Road, DLF City Phase V, Haryana, Gurgaon, Haryana, India - 122002
    View all Times Of India contact information