Times Of India — Coupons not received

Lavanya Mugundan

from Mumbai, Maharashtra

Aug 5, 2012

Address: Chennai, Tamil Nadu

Dear Sir/Madam,
Customer Name - K. Sarangapani, Ph: 22671346

A cheque favouring Bennet Coleman for Rs.299 drawn on ICICI was sent to TOI office towards subscription renewal. It was duly debited on
13th June 2012. Till date I have not received the coupons and have to answer the delivery boy that I have not received it from TOI office yet... ITS
already 2months....

Everyday I need to call TOI Subscription office and after trying 10-15 times of no answer rings, one customer care person will pick up
and say I will get the coupons in 2days/3 days/1week... its already despatched... it was sent to a wrong address and bounced... blah blah
blah....

I need the status and what happened to the coupons. why there is a delay? After having paid the money,why should i cut a sorry figure in front
of the delivery boy every morning??????

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Comments

Sandip Agarwala

from Pune, Maharashtra

Oct 15, 2009

TOI — No coupon recieved

I have subscribe yearly scheme of The Times of India and paid cheque in favour of Bennet Colman dated 06/09/2009 of Rs. 390.00 and the cheque honoured.

I have not received any coupon from their representative till today, I called their helpline number continuos 7 days @[protected],85,86 but nobody is picking up the phone.

Now i am paying money after paying for the same.

I want justice not money.

Details:
Cheque no - 392708
Bank - HDFC
RRE Name - ARAVIND KR SAHANI
RRE Code[protected]

fingerprint films

from Mumbai, Maharashtra

Jul 14, 2015

My subscription ID is [protected] . I have enrolled for yearly subscription for which i havent received coupons yet.
Kindly look into matter and reply on the same on +91 [protected] or +[protected]/82

Anticipating your reply Soon