Timtara.com / Motorola Defy Plus Mobile — PRODUCT NOT YET DELIVERED

Address:Ernakulam, Kerala

I purchased a Motorola Defy plus mobile from timtara,com on 26th Dec 2011 . After my payment was done the status of order was shown as AWAITING FULFILLMENT . Then after contacting them they asked me to send the Bank Statement copy as proof of payment & send the Copy . Then the Status changed to PAYMENT received . After two days i contacted them & then the status shown after that is " WAITING FOR SHIPMENT " , which is shown for the last 10 days with no updates . On there site the are telling the shipping time is 8-10 days but even after 18 days my item has not been delivered .
So Plz either help me to get the item delivered or Help me to get refund

Thank You

AJAS
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Product not received yet from timtara.com
I have ordered for philips men grooming kit qg3250 on 24th dec. And its been more than 15 working days from the order given. But i have not received any material yet. I receved a confir ation email showing 8-10 days delivery. I tried to contact them but its really hard to reach them. Customer care executive says it will be despatched in 1-2 days. But status is showing awaiting shipment from last 15 days. Please help in refund of my money. I think they are cheating every customer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information