[Resolved] Timtara — Fake online shopping website | |
Dear Sir, I have ordered Lenova laptop through Timtara website. it's been more than a month but timtara did not turned up. i was charged 20,000 .i did not know that timtara is fake website. I am requesting you to kindly suggest me on this. I urge all of you not to order anything in timtara. I am ready to come to court also. i need some help from you in this regard. i called timtara cusomer care number of times 90% they will not pick up our call even if they pick it up they will disconnect it in between the call. otherwise they will tell us that the product will be dispatched in 2 days but it will never happen. please help me in this regard. Regards, Sasikiran [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
10 Comments | |
Comments
timtara is really bad
Reply
order no for the above complaint is 10203235
Official Reply from timtara.com
Dear Sasikiran,
This is with reference to your query regarding delay in refund process.
You have ordered (Order no #[protected] Lenovo Essential G Series G[protected] Laptop with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologise for the inconvenience caused. However, now your order has been cancelled & refunded & amount has been credited to your account.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara
Dear Sasikiran,
This is with reference to your query regarding delay in refund process.
You have ordered (Order no #[protected] Lenovo Essential G Series G[protected] Laptop with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologise for the inconvenience caused. However, now your order has been cancelled & refunded & amount has been credited to your account.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara
if your want refund- mail to the ccavenue [protected]@ccavenue.com; [protected]@ccavenue.com ; [protected]@ccavenue.com and side by side raise dispute with your credit card bank. I got the suggestion from one of the mouthshut user and i got the prompt refund within 10 days.
I ORDERED SAMSUNG GALAXY NOTE FROM TIMTARA I VE NOT RECEIVED TILL TODAY.. ORDER DATE IS: 22/10/2012. ORDER ID IS 10342492.. PL HELP ME IM MENTALLY DEPRESSED AFTER PLACING ORDER FROM TIMTARA. ITS REALLY A FAKE SITE.
I am still waiting for the shipment of my product as per customer care's reply i should get this product by 28/01/2013. But the products current status is in shipment awaiting. What i can do now. If you are unable to deliver this product its better to return my money. Therefor i asked customer care to cancel my product also. My complain id is :[protected]/01/2013). Still the product is not yet canceled any money not refunded in my account. Please tell me what i have to do next.
Now no more commitment from your side required. Please do the needful for this. No more promise or regrade am expecting from this company.
Regards,
Nilanchal Kumar
+91-[protected]
Now no more commitment from your side required. Please do the needful for this. No more promise or regrade am expecting from this company.
Regards,
Nilanchal Kumar
+91-[protected]
kindly call [protected] i will tel u how to get ur refund
Hi,
This is Kondareddy from Bangalore. I ordered (Order Id:[protected] a mobile which is worth Rs. 9200 from Timtara on Feb 1, 2013. Till May 1, 2013 issue was the same as with u. Now i got the refund. U can also get the refund i[censored] pay thrue credit card.
What u have to do is:
1. Call to credit card customer care and tell the issue with timtara.
2. They have an option called (Credit back the Transaction after doing some research from their side).
3. They ll ask u to submit one form (Name: Cardholder Dispute Form) along with proofs of order like email proofs.
4. they ll credit the money into ur account within 10 working days.
Regards,
Kondareddy
This is Kondareddy from Bangalore. I ordered (Order Id:[protected] a mobile which is worth Rs. 9200 from Timtara on Feb 1, 2013. Till May 1, 2013 issue was the same as with u. Now i got the refund. U can also get the refund i[censored] pay thrue credit card.
What u have to do is:
1. Call to credit card customer care and tell the issue with timtara.
2. They have an option called (Credit back the Transaction after doing some research from their side).
3. They ll ask u to submit one form (Name: Cardholder Dispute Form) along with proofs of order like email proofs.
4. they ll credit the money into ur account within 10 working days.
Regards,
Kondareddy
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