Timtara — money refund

Address:

Bangalore, Karnataka

HELLO SIR,

I HAVE ORDERED A SAMSUNG GALAXY S DUOS MOBILE FROM TIMTARA.COM SITE ON JANUARY 23 2013 FOR RUPEES 12990.

MY ORDER NUMBER IS : 10388300
IN THE NAME OF : SHARANAYYA PURANIK

IN THEIR SITE THEY HAVE MENTIONED THAT THEY WILL DELIVER THE PRODUCT IN 3 WEEKS, BUT TILL TODAY I HAVE NOT RECEIVED ANY PRODUCT OR ANY CALL FROM THEIR SIDE FOR DELAY.

NOW I HAVE CALLED SEVERAL TIMES TO CUSTOMER CARE SITE TO CANCEL THE ORDER, BUT THEY ARE KEEP ON TELLING THAT IT WILL BE CANCELLED IN 48 HOURS.THEY HAVE BEEN TELLING THIS FOR 6 TO 7 TIMES WHEN I HAVE CALLED TO THEM SINCE FEBRUARY 20 2013.

ALSO I HAVE MAILED TO SOME [protected]@TIMTARA.COM TO CANCEL THE ORDER , THIS MAIL ID GIVEN BY THE CUSTOMER CARE OF TIMTARA.

NOW I HAVE TO PAY MY CREDIT CARD BILL WHICH IS PENDING.

SO I KINDLY REQUEST YOU TO LOOK IN MY COMPLAINT AND PLEASE SOLVE THE SAME.

THANKS & REGARDS
SHARANAYYA PURANIK
CONTACT NO: [protected]
MAIL: [protected]@gmail.com