[Resolved]  Touchscreen Samsung Mobile — Money Refund

Dear Sir,

I have purchase a samsung mobile through net booking on 13 sept.09 after booking i have received a call from your executive and he asked me that system was not updated so pls confirm the booking on phone and i confirmed the same again to your executive.

Then i got a message from my credit card bank (SBI) that they have debited Rs. 9498/- TWICE.

On 16 sept. i got two confimation from your end vide order confimation no. M-COMMERCE/OGA[protected] & TELESALES/0GA[protected] respectively.
there n then i revert back and cancelled one order no COMMERCE/OGA[protected]
he assured me that the amount of Rs.9498/- will be credited in the account within 21 days.

but unfortunately no amount was credited in my account & also bank charged int. & late payment charges again it was informed to your executive he assured me again it will be credited in account within 10 days. but no action taken from your end after chasing.
The bank again charged me int & late payment charges. i revert back again to your executive Mr.Kapil he assured me to credit the amount latest by 22/12/2009 vide complain no.- 258857.

But realy sorry to inform you that nothing has been credited neither you people take care of your valuable customers.

Looking for a faverable action from your end.

Subodh Kumar Srivastava
Mobile no.[protected]