[Resolved]  Toyota Altis — bad service

Address:Alappuzha, Kerala

i purchased toyota altis(KL-4 AA 3999) from ur cochin dealer
i have complaints about them... i purchased this vehicle just before one and half month....there was no problem untill 30th april suddenly on 1st may the a/c was not working and i send the vehicle after booking at the workshop today at 9.am after 2 hours they informed the gas is completely leaked and they cannot deliver the vehicle by today evening.... i talked to the sales people as well as d workshop people and insisted them to deliver the vehicle by today evening incase it is not possible i requested them to send a test drive vehicle through my driver as i need to attend a doctors appointment tomarrow 1st they said not possible and later they said they will try but evening they said they cannot send any vehicle and they have to get confirmation from nippon toyota to rectify the mistake i said this is none of my mistake i must be a manufacturing defect for which nippon toyota is responsible also i said if you caannot rectify the problem they must send another vechicle for my traavel...i you cannot do the same as i asked i do not require the same vehicle at any coast they said you can make any complaint to anybody and they are not bothered this is your dealers treatment please look in to this matter and get me a new vehicle at your cost i dont need the vehilcle that has problem
please contact me urgently over telephone [protected] email id hashy.[protected]@gmail.com WITHOUT ANY FAIL
thanks and regards
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Aug 13, 2020
Complaint marked as Resolved 
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