[Resolved]  Tracer Shoes — Not exchanging not returning shoes

Address:SAS Nagar, Punjab

I have earlier submitted my complaint on 7 or 8th Jan.2011 against the shopkeeper of tracer shoes. But so far no action has been taken against him. What are you waiting for?
I bought the shoes ( SRS-686 # # GREEN # # 7 ) worth Rs. 1079 from S S Enterprises( Mohali ) SCO 84, Phase 5, Mohali, Punjab on 5 Jan 2011, with bill no. 77. When I wore them on the next day, I found them very very uncomfortable. So I went to the shopkeeper very next day. I told him about my problem, he certainly told me to exchange the shoes. But in the very next few moments, he denied saying that u have worn them. i wont change them. One should have common sense how the convenience or non convenience of the things would come to know without using them. He argued a lot of with me but I returned back without any result.
I have earlier complained to you people also but so far no action has been taken against them. Kindly guide me. Even on the bill has been written like this " Shoes are warranted for 3 months . Are you waiting for the date to get expired?
Contact Number is (o)[protected]- Ms Navdeep (Mohali)
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Aug 13, 2020
Complaint marked as Resolved 
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I bought shoes of Tracer company on 5 Jan 2011 from S S Enterprises, SCO 84, Phase 5, Mohali, Punjab. The model of the shoes is SRS-686##Green ## 7 worth Rs 1079. The actual price was Rs 1199 and 10% discount was given under the scheme. I wore those shoes just for 5 hours and i felt very uncomfortable in the shoes. So I went to the shopkeeper on 8th January,2011 with the complaint.But the shopkeeper neither returned my money nor did he exchange the shoes. Kindly solve the problem as early as possible.The shoes are even warranted for 3 months which is written on the bill receipt also.
Thanx
Ms Navdeep Sandhu
[protected]
Kothi No.109, Phase 2 Mohali
160055
re[censored]s not yet received
Dear Customer Service Manager,
On [15.07.2011], I bought a tracer shoes[SRS-SMASH # # GREY/BLK # # 11] at [ANJANEYA ENTERPRISES, 628/52-B, LGF MURARI NAGAR, FAIZABAD ROAD, LUCKNOW].
I am disappointed because your Shoes has not performed as it should, it was heavy and uncomfortable to wear. Therefore this product is not of satisfactory quality.
when i went to the outlet next day (after purchasing) for complain and exchange, your outlet reprsentative denyed for exchange also.
I look forward to hearing from you and to a resolution of this problem. I will wait for your response before seeking help from consumer court.
Yours sincerely

[RAHUL SHIVHARE]
Payment made on 23/02/2016 thro' hdfc bank debit card for tracer shoe company towards purchase of shoe. Rs.1069/-

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