[Resolved]  Tradus — cancellation request not processed

Address:Jammu, Jammu and Kashmir

I have ordered a shoe against ID 9154712 and made a payment though debit card and provide e mail id [protected]@gmail.com and contact no [protected].but after few hrs i found another shoes so when i tried to cancel my previous order i found that website not respond that paricular option of cancallation then i was trying to mail on tradus managment i found that its not working .Kindly nessary action against this company as they a looted customer by given fake option they just live money deducted option ,i trying to find customer care no but i failed my conatct no is [protected] and mail id is [protected]@gmail.com.If this company have any courtasy so call me up on this given no .
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Aug 13, 2020
Complaint marked as Resolved 
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shoes — CANCEL MY ORDER

TO,

THE HEAD OF YEBHI
INDIA

SUB:-CANCEL MY ORDER
SIR,
I AM THE MEMBER/CUSTOMER OF YOUR COMPANY UNDER THE EMAIL [protected]@YAHOO.IN .YESTERDAY I PURCHASE THE SHOES IN YEBHI OF 5NUMBER ADULT SHOE BUT HERE I WANT 8NUMBER SHOE BECOZ OF THIS I WANT TO CANCEL MY ORDER .I ALSO CALL CUSTOMER CARE SHE GAVE ME THE REQUEST NUMBER ;CC[protected] SHE TOLD ME THAT YOUR ORDER HAS BEEN CANCELLED BUT TODAY WHEN I CHECK MY ACCOUNT BUT THERE PRESENT MY CANCEELED ORDER.
NOW ,ITS HUMBLE REQUEST TO PLZ CANCEL MY ORDER QUICKLY SO THAT I BUY MORE OF PRODUCTS IN YEBHI
YOURS FAITHFULLY
ZAHID HUSSAIN BHAT
i have got call from [protected] and asking me to provide any indian bank account so i was provided PNB national bank card no and password but agent said that its not acceptable but if at the time of payment they were accepted the payment from icicc bank so why not refund on the same.
is it any one there to respond on my complaint
hi my issue has been resolved infact i got my order before time commited by tradus

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