[Resolved]  Travelguru.com — cheated on false hotel reservations

Address:

Madurai, Tamil Nadu

We're tourists from the USA. In Madurai, at the wonderful Gateway Hotel, we made reservations for the next leg of our holiday in Ramesvaram on TravelGuru.com at the Queen's Palace Hotel. We paid by credit card. When we got to Ramesvaram, the hotel says they don't take online reservations, but TravelGuru won't refund our money. In fact there's really no way to contact them. Very shady business, I am quite unhappy at being robbed on the Internet in this fashion.

Name
Rohan De Silva
Address
1037 s. 10th street
Email ID
Maria.[protected]@gmail.com
Phone No.

Hotel Name
Hotel Queen Palace
Hotel Address
N.H. Road (Near Bus Stand), Ramanthapuram Dist , RAMESHWARAM, TAMIL NADU 623526 India
Check-in Date
01/01/2012
Check-out Date
01/02/2012
Confirmation ID
tgu[protected]
Booking Date
Sat, 31 Dec, 2011
Amount
USD 49.93