[Resolved] Trident Hyundai Bangalore — Very poor customer service | |||
Hi, Just renewed my car insurance through these guys and faced a very bad experience. Before the renewal phase, these guys followed up with me incessantly. They have a certain Jayanthi who does this part and after you give check they never even respond to your emails or queries. They sent me cover note 3 times with incorrect name ! and this happened even after I sent out scanned copies of my registration card. Ms. Jayanthi and a certain Nigar were very rude ( and stupid ) during the whole process, finally after multiple iteration I could get hold of Jayanthi and requested her the correct cover note. I hope they forward the request to Reliance and get things in order, I have no faith in them anymore. Planning to wait for 1-2 days and then I will request refund on the insurance amount. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
same thing happened to me ..worst service I had ever seen.
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5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
Hyundai — extremely poor customer service!!
For all you People that have complained about hyundai i feel your pain!!! There is a hyundai dealership in cincinnati ohio, on mitchell avenue the dealership manager's name is doug butts he also mages the dealership right next door a gm dealership.(little conflict of interest thier huh?) anyways i have had my 2005 hyundai sonata towed over 12 times to this dealership, not only did he send my wife and 4 year old daughter out the dealership in a car with 2 yes 2 bent axles, they have never once fixed a problem with this car it now has 50, 000 miles on it multiple lights on constantly(the check engine light, the oil light, and everyonce and a while the abs light). He even had the nerve to tell me a liscenced engineer and former mechanic that it looked like i was tampering with the starter wire. he then even wrote on the estimate that they super glued it back on super glued! last time i checked super glue wasn't a very good conductor of electricity. when in all actuality i took pictures of the starter before and after and even marked the bolts, low and behold after over 12 times of having it towed in and contacting the general manager mr doug butts who said i and i quote " i will personnaly see to it this car gets fixed right" that was what i got a refund and appology for saying i was tampering with the wire ( since they charged me $100 the last visit for "tampering" with the starter wire.) Well 2 or 3 tows later i lost track i was fed up he wouldn't even give me blue book trade in on the car!!! nice right? Thank you doug butts from superior hyundai in cincinnati ohio on mitchell ave don't ever go thier and also the gm dealer thier is run by the same guy. His parents sure got the last name right on that guy!!! So think about that 100, 000 or 10 year warranty because if you buy a hyundai you'll need it!!!