[Resolved]  Ttk Health Services / ICICI Lombard — Troubling to settle my medical claim

Hi,

I have a Health Insurance policy through my ICICI credit card on my mothers name. The TPA for this is TTK HEALTH SERVICES...

Following are the policy details:

Name: Mrs. Suman Jadhav
Policy Number: 4034/FPP/03981691/00/000
Card Number: IHPN[protected]/01

I got admitted my mother in a hospital on Oct 18th 2008 and got her discharged on 31st Oct 2008 and soon after that i submitted my original documents (All Bills and reports) for reimbursement and after few days they sent me a letter saying there is a short fall in my documents and again i submitted the same to them and they said they have received those documents on Dec 3rd 2008 and since them i am following up with those guys on regular basis and always there is only one response """" YOUR CLAIM IS UNDER PROCESS""""

Initially the marketing person who called me to take this policy said they normally take 15 working days to settle the claim but here its more than 45 days and yet there is no response from the TTK Guys...

I'm in such a position where all my debtor's from whom i borrowed the money for my mothers treatment are sitting on my head and putting pressure for their money and i have no other option than to pay them from the money i get from the reimbursement

So i kindly request the readers to suggest me what to do and how to do and also your kind help in this regards would be appreciated...

Awaiting your response in this regards...

any suggestions please email me at [protected]@yahoo.com

Regards,

Jadhav Ashok
Hyderabad