[Resolved] TTK Prestige — Replacement of Non-stick item | |||
From: D.E.Sriniwaas, Flat No.F4, Alankar Residency, Danavaipet, Rajahmundry Sir, I have purchased a Non-stick Kadai from the Dealer of TTK Prestige i.e. Bhagyalaxmi Home Needs, Fort Gate, Rajahmundry on 5.2.2010 vide Bill No.149/dt.05.02.2010 with one year warranty. But the teflon coating of the Non-stick kadai is being exhausted and the cooking items are toomuch roasted. I made a complaint to the agency and requested to rectify the defect on 14.12.2010. To-day I received a phone call from the Prestige SalesManager named Vara Prasad Phone No.[protected] had conveyed a message that the Kadai wont get replacement as the customer made complaint after 3 months usage of the product. And also used un-parliamentary language over phone. Please kindly enquire the matter and do justice in this regard. My email address is [protected]@rediffmail.com. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Prestige — Prestige Non Stick Product
My name Jasbir Singh, I am Bought a Prestige Non-Stick Tawa from Big Bazar Ludhiana near about 2 months back. It is still in warranty period. I have given no of compaints through phone to Big Bazar & Prestige Complaint Centre Chandigarh about the coating damage which falls under warranty. yet no action action has been taken more over a person from Prestige complaint centre after 2 months and declare nothing could be done and left us help less. they completely ignored my compaint and the effort I made to make them aware after issue with Tawa.Kindly take appropriate action as soon as possible
Jasbir Singh
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Jaipan — non stick item
was bought a jaipan non stick tawa pan set from big bazaar aprox one year for my home use. Company has registered ISO 9001 & already printed on tawa video are attached here. I used this tawa only six/seven times in one year but its nonstick coating is destroy & I complaints about this at company’s authorized person Mr.deeakak head office on telephone Mr.deeapak are committed me to replacement .but they don’t yet. Sir I am very much surprise that company are selling this type of poor quality & how can they got ISO 9001 certificate? I’m sending videos of product of company’s attached here. Dear sir,I was bought a jaipan non stick tawa pan set from big bazaar aprox one year for my home use. Company has registered ISO 9001 & already printed on tawa video are attached here. I used this tawa only six/seven times in one year but its nonstick coating is destroy & I complaints about this at company’s authorized person Mr.deeakak head office on telephone Mr.deeapak are committed me to replacement .but they don’t yet. Sir I am very much surprise that company are selling this type of poor quality & how can they got ISO 9001 certificate? I’m sending videos of product of company’s attached here